Contact
For mobile web, LINE, Kakao, itinerary planning, subscription receipt review, advertising, privacy, or safety questions, contact us by email.
What to include
- Your entry surface, such as mobile web, LINE H5, or Kakao H5.
- The page or planning step where the issue happened.
- A short description of the issue and any public error message.
- For receipt review, include only the checkout session and Ko-fi or PayPal transaction ID.
Do not send sensitive information
Do not email card numbers, passwords, verification codes, passport numbers, government ID numbers, API keys, provider tokens, or private travel documents.
Related pages
Read the Privacy Policy, Terms, or browse the H5 AI travel planning guides.